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CTS

{Opening} {connection} {e-mail} {security} {Browsing} {Unsupported} [Limks]
AUTO Update
  • I do apologize for the inconvenience but the Auto update does have a known issue and we will need to remove the existing software by following the instructions on following page:


    http://help.att.net/docs/instl/dwsoft/wnsetup/prb_wn6_w95-3x_uninst-instr.htm?customercontent=customer_connect&formType=results


    Then you will need to install your previous CD to reinstall the software. If you do not have the CD you can download it from the following page:


    http://download.att.net/i495

    During the installation you will chose the option to configure existing account. Then you will be prompted for your e-mail address and password including your last 8 digits of the credit card.

    Auto Account restore
    http://help.att.net/docs/instl/rwsoft/wnsetup/prb_wn6_w95-3x_account-restore.htm?customercontent=customer_connect&formType=results
    once this has completed you will need to rename the file that checks for the update. Using this web site for assistance:


    http://help.att.net/docs/connect/coserr/oserror/prb_wn62_w95-wme_error-ipf-wnmsgupdt.htm?customercontent=customer_connect&formType=results

    E-Mail

  • I do apologize for the inconvenience you have experienced. Here is the web site to check the configuration of your e-mail program:


    http://www.wurd.com/eng/setup/emailclients/oe5_mailprop.htm


    These settings are for connecting to the AT&T worldnet from our service (access number) if you are using another internet provider and trying to access the mail then you will need this page:


    http://www.wurd.com/eng/setup/emailclients/oe5_ia.htm


    If you need further assistance, please visit our AT&T WorldNet Service Care Site at: http://help.att.net

    Frequent Disconnects

  • I do apologize for the inconvenience regarding your frequent disconnects. Here is a page that will assist you in resolving this issue: http://help.att.net/docs/connect/modtcp/modem/prb_xxx_w95_freq-disc.htm?customercontent=customer_connect&formType=results


    i495 / 7/7

  • I do apologize for the inconvenience but with the I495 and the 7/7 offers the navigational tool bar that is equipt with the ads and can not be removed, closed or hidden. With our premium price plans we do not offer that feature. Here is our price comparison web site you may review:


    http://help.att.net/care/accounts/comparison.html

    Log on/off AD

  • I do apologize for the inconvenience you have experienced. Here is the page explaining why this happens and what you can do to log off the internet.


    http://help.att.net/docs/connect/modtcp/dialer/edu_wn621_xxx_ad-info.htm?customercontent=customer_connect&expandedSearch=true&formType=results

    By clicking on any of the ads displayed during the process will direct you to the web site to purchase or sign up for the offer.
    PORT ALREADY OPEN "602"
  • I do apologize for the inconvenience you have experienced. For the error message 602 "port already open" use the following web site for assistance;
    http://help.att.net/docs/connect/modtcp/modem/prb_xxx_xxx_error602.htm?customercontent=customer_connect&formType=results


    Printing/Repair tool kit
  • Thank you for contacting AT&T WorldNet Customer Care. I do apologize for the inconvenience you have experienced. If you are able to print offline in word documents or any other program but unable to print on the web site you will need to run the internet explore repair tool kit. Please refer to the following web site, Thank you;
    http://help.att.net/docs/howto/other/win/how_ie5_w95-3x_repair-tool.htm?customercontent=customer_browser

    Twin Tower
  • I do apologize for the inconvenience and understand your frustrations. If you would like to change your access number please refer to the following page to change your access number;
    http://help.att.net/docs/connect/modtcp/dialer/prb_xxx_xxx_dialnumber.htm?customercontent=customer_connect&expandedSearch=true&formType=results
    Page Can not be Displayed
  • I do apologize for the inconvenience and understand your frustrations. You can try a few things. Here is a web site that may be able to assist you.
    Unable to display some pages.
    http://help.att.net/docs/use/brows/msie/prb_ie5_w95_unable-view-pages.htm?customercontent=customer_browser&formType=results
    Page can not be displayed
    http://help.att.net/docs/connect/modtcp/osprb/prb_xxx_w95_error-page-no-display.htm?customercontent=customer_browser&formType=results